Customer Testimonials
I love my new black 2024 Santa Cruz SEL thank you Logan for all you help. Thank you everyone at Hyundai of Hickory Hollow
Absolutely amazing dealership, and even better people. Highly recommend!!
Amazing customer service. They took care of my car
Our salesman Joseph Wallace was amazing! He is extremely nice and we had issues getting paperwork being a weekend. His professional attitude and calm demeanor really helped make a stressful situation very easy and pleasant. Highly recommend Joseph.
Had a great experience with the service department at Hyundai of Hickory Hollow. At first, I was a little confused, but this is the new location for the dealership that used to be on Broadway. So the building is being renovated, but the people are great. Everyone was so friendly, starting with Jamal. He took the time to answer all my questions and go through every line on the service order. Definitely made a huge difference in building trust.
Jamal is the best when it comes to advising service for my vehicle !
Everyone was very helpful. I would recommend 10 out of 10. Sales man Malcolm was very nice and helpful from beginning to end.
I sincerely thank God for directing me to such a legitimate expert trader for me, called Mrs. Sophia George, For her perfect trading techniques, I invested with the little I was having, which was $1000 and I made $12,000 profit in 7 working day's I highly recommend her for any person who truly want to trade for a better life, she guided me through my registration and trade for me too' I never paid any withdrawal. And my profits was paid-out successfully. You can contact her via WhatsApp: +15103061939 Email: [email protected]
Mrs Sophia George is a good Forex, stock & Crypto currency trader that everyone should work with, she can help you earn amazing profit from the trading market, she as been trading for me and I strongly recommend her service to anyone looking for a lucrative trading platform to invest on, I invest $1000 and made a withdrawal of $10,300 without stress Reach out to her and thank me afterward Email: [email protected] WhatsApp+ +1 (510) 306-1939
Malik Santiago is a superb salesman and representative of Hyundai. Totally professional, knowledgeable and responsive. Was intending to buy a Tucson but after discussing with him decided to go for the Calligraphy. He made the sale because I trusted in his advice. Great experience. Will go back to him again when I'm ready to trade-in in several years.
Jamaul & Jurasik were awesome! Very nice, very helpful & I highly recommend this place. I got my oil changed & tires rotated. 🙏😇🙏
Very happy with my purchase. The new building is impressive as well and the sales team are all very friendly
I brought my car in for an oil change and tire adjustment this morning. I was early and they quickly got things going. Jamal was kind and courteous.
Megan took really good care of me. I got in and out very quickly which was awesome.
Great experience at this location Great customer care loved everything about my day there thanks
Good service visit. On time, professional and quick. Thank you
They are great when it comes to maintaining my car!
First time using the downtown dealership of Hyundai and it was a great experience! Megan checked me in and helped me out with my oil change. Beyond friendly! Looking forward to see where the new dealership will be!
Drew was super helpful in selection and options. He demonstrated all car features and made sure I was comfortable with the vehicle prior to leaving. The finance manager was super nice. I was treated well from the beginning to the end. the dealership was clean and well stocked. I am happy with my new Tuscon purchase and the 0% finance from Hyundia.
Wonderful, comprehensive service. I had a service emergency, and they saw me right away—while also timely and efficiently taking care of customers who had appointments.
Joseph Wallace was great to work with. Very professional, knowledgable, and made the process smooth. I LOVE MY G80!
Our Salesperson, Malik, was great. And we feel really good about the vehicle and the price.
Hit a deer on the way to Nashville---had to have fairly extensive body work done. Will (manager of body shop) was excellent in keeping us in the loop as to progress of repairs, etc. Got our car back Tuesday and are very satisfied
Joseph Wallace was super professional and friendly maxes the whole process easy and seamless
Malik was our car salesman and he was great! He got us in and out and was very honest about the car I chose which was a 2024 Hyundai Elantra. I love my new car and would recommend anyone to him!
Prompt service and follow up
I had a great experience purchasing my new Hyundai Tucson from Nashville's Downtown Hyundai dealership. Everyone was polite and helpful, especially Joseph Warren, my sales person. I didn't feel pressured at all, but was able to negotiate and make a deal that I was happy with. I highly recommend them.
My experience was great. My salesman ,,chubby was an exceptional sales person. he was very helpful, knowledgeable, and kind during the whole process. he was willing to help me with certain things about the car that I didn’t know that most salesman would not take the time to do and I can appreciate that very much. My overall experience was great. Great dealership thanks so much and I will be back.
I went in stressed about having to go through the whole routine of getting a new car and was immediately put at ease by my salesperson, Drew. Great person to work with. Really everyone I encountered all the way through finance was a pleasure to work with. Overall, a huge relief and a genuinely great experience from beginning to end.
It was amazing , everything went well. I was able to wait in the waiting room as my car got serviced. It was ready in less than 30 minutes , that was lovely !! The agent was wonderful 😊
I have purchased 4 vehicles from Downtown Hyundai since 2021. I've received great treatment from the sales staff, especially the sales manager, Johnny V. I choose the Hyundai brand because I feel they offer the best value and dependability compared to other brands.
I've made four new vehicle purchases at Downtown Hyundai since 2021. The sales staff have been great to work with. For my recent purchase I worked with salesman Drew and sales manager Johnny V. Always a pleasant and professional experience.
Excellent service. Free shuttle service for dropoff and pickup after work is completed.
I brought my car in for a recall item, which they took care of very quickly. That's great, and the service rep was professional and friendly. While they worked on it, I got a text that recommended I replace the air filter for $50 and the cabin air filter for $80, saying they needed "immediate attention." I passed on both and looked at the filters when I got home. The cabin air filter was a little dirty, so I shook it out an ordered a new one for $20. The other filter didn't need changing at all. Both are ...
Drew was great!
Drew got me set up in my new Hyundai Elantra - the experience was simple and easy to understand.
I went in and met Joseph. He was so nice. He showed me everything on the car, went on a test drive, and completed the transaction in no time at all.
We were looking for a used vehicle for my son and Joseph and the team were wonderful! Ended up with a 2015 Subaru Crosstrek and vehicle has been perfect as we've owned it the last couple of months now. Coming from 1.5hrs away, Joseph was very helpful and communication was perfect! He was able to answer all our questions, send pictures and videos, and walked us through the entire process!
I had peeling on my the hood of my tuscan. It was taken care of in a timely manner with good results
Malik was great, was in and out with the car I needed
service was good, fast and communication was good, attentive, will come back again in future
Great attention at the service department. Will go again!
Came in for a recall appt. I was greeted by Jamaul. He was so professional and kind, keeping me up to date on progress and follow up. My wait was only an hour which I consider to be excellent. Waiting area was comfortable and the snacks were a plus. Bathroom was clean. It was a pleasant experience for something that is normally an inconvenience.
SHOUT OUT to Matthew Redfern in the Service department at the Hyundai Nashville, downtown location. He went above and beyond for me at my annual service appt. It was extremely appreciated because he didn't have to help me but he did. That is the type of service that makes a person want to be a repeat customer. Thank you Matt for being GREAT at what you do.
Kevonte was very attentive and listened to what I needed and wanted and then went above and beyond that. When it came time to financing, I was not pressured or hassled. The entire experience was a huge relief.
I came across Mrs Lucy when she appeared as a guest on a Forex Podcast in USA. I was listening to and was very impressed with her straight forward approach and the principles of her trading strategy. My heart then told me to invest $2000 with her company as a trial. I was able to withdraw a profit of $22000 after 7 days. Mrs. Lucy Frank make this possible, do well and reach out to her for a secure investment too. WhatsApp,,,, +1 (774) 234‑8612 Email [email protected]
Excellent service!!
LOVE IT!! Everyone’s great!
My husband and I had the best experience at Downtown Hyundai on Broadway in Nashville. Kevonte and Malik were the BEST to work with. Top notch salesmen and were patient with me while I was making my decision. The gentleman we worked with in finance, forgot his name 🤦🏻♀️, was so knowledgeable as well. We live in Kentucky and I would definitely make the trip back to work with them again!
Drew was professional and helpful when it came to helping me purchase my first brand new vehicle.
I most say that Hyundai Downtown Nashville was very professional. I like that they sent me reminders and made sure my appointment still worked out for my schedule. They also did my service and recommended any additional services they felt I needed.
Very timely and expert service
I had a great experience with Mr. Gaston. He was knowledgable, patient with my questions and needs, and overall super friendly. He was great to work with!
Robert Sullivan at Hyundai went above and beyond to help to ensure my car was properly fixed and taken care of, I as a customer felt valued. I could not have asked for a better customer service experience and my car run perfectly thanks to the team at Hyundai I highly recommend and truly grateful to Robert and the team at Hyundai
The service at this place has been amazing since purchasing my Hyundai in 2022! Recently, Sadie did great job addressing my concerns and working through some unique issues with my vehicle in a very timely and professional manner. Thank you!
Drew was fantastic and easy to work with. Very painless purchase and was in and out under 3 hours.
Efficient and friendly service.
Very attentive and thorough in the service provided and made sure I was taken care of.
Very close and convenient with knowledgeable staff. Was the only dealership in 500 mile radius that had the car I wanted
Just did an oil change. I didn’t have an appointment, but the staff got me in, no wait. Great job.
Sales manager Johnny is fantastic. he has been there every step of the way from sales to service.
Great costumer service. The guy work in sales department.Drew bourgeois he is very nice man and good experience. I m give drew 10 of 10 ⭐️.
I bought my car here in 2019 and, while that was a good experience, most recently I needed repairs and help getting a loaner/rental and the service team has gone above and beyond. Robert and the other guys in the service department have been incredibly helpful, from retrieving items from my car to getting things moving quickly and efficiently. Thanks!
I was assisted by car salesman Chubby! He made my experience buying a car great and he was very helpful.
The staff is always nice and inviting. They handle my vehicle with care every time.
We really enjoyed working with Will at the Downtown Hyundai body shop! We are completely satisfied with the extensive body repairs they made after a tree fell on our new Tuscon!
The service advisor Jamaul Starnes helped me and went above and beyond expectations. That man really deserves a raise!!!
Everyone was very helpful and the wait was short. They went above and beyond to find the leak in my tire. Everything went smoothly.
Matt and the rest of the team at Downtown Hyundai could not have been more helpful. They were communicative, positive, and hospitable. 10/10.
Great Experience! I would highly recommend going to this dealership for service
They did a really good job on my vehicle, customer service was great I enjoyed.
Will was incredibly helpful and got my vehicle in and out quickly.
Chubby was outstanding and so were the rest of the staff
Friendly and amazing staff that treats me like family and always takes care of my car
Drew was great to work with! Efficient, straight-forward, and went the extra mile!
Matt made this an enjoyable trip. Service went well and he was so informative and helpful. I cannot say I am always pleased with this dealership, but the service department has always been excellent.
super friendly staff, hooked me up with an amazing car and made the whole process very easy and stress free. would recommend to any looking for a vehicle.
The worker Jamaul was very attentive and kind. Exceeded my expectations. I was most pleased.
We’re able to get me in without an appointment and completed work within a week. Gave feedback on a subsequent issue which I resolved myself. More than accommodating even after that by clearing codes for me after fixing said subsequent issue. Service writer Jackie was wonderful the entire time and I’m glad I went there.
Incredibly helpful staff! Jackie was so nice and kind, working hard in the heat. I appreciate you all!